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We noticed that some people are having problems using Microsoft Office 365 with two-factor authentication (2FA) (also known as multi-factor authentication). We have a few tips for you here. First: It’s important to know that when your admin sets up 2FA for your Office 365 users, they must enable Modern Authentication (MA) for Exchange Online if users are accessing Exchange using Outlook 2016. Jul 29, 2020 Outlook 2016 for Mac integrates with a variety of different email clients, including Exchange, Office 365, Outlook.com, Hotmail, iCloud, Google, and Yahoo! This means that when you add all of your email accounts to Outlook, you can compose new messages and read and respond to email messages from one application—no need to open multiple email.
The guide will explain how to set up an iCloud account that has 2-step verification enabled in the Outlook Windows desktop client. This guide also assumes 2-step verification is already configured for the account.
Generate the App-Specific Password from Apple
1. Begin by logging into the Apple ID management website with your Apple ID: https://appleid.apple.com3. Enter a name to label this password. This name will be used to reference your active App-Specific Passwords. Then click Create.
4. Apple will generate an app-specific password for you. Remember this password (write it down, copy it, take a photo).
Add iCloud email to Outlook 2016
3. Enter the iCloud email address into the textbox and click Connect.
4. When prompted for a password, enter the app-specific password that was generated earlier on the Apple website (step 4 of the 'Generate the App-Specific Password from Apple' procedure).
5. Outlook will automatically set up the email account and will prompt you when the setup is complete.
Keywords: | Office, 365, Outlook, 2016, add, adding, iCloud, account, 2-step, 2 step, verification, multifactorSuggest keywords | Doc ID: | 82836 |
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Owner: | Help Desk K. | Group: | UW-Milwaukee Help Desk |
Created: | 2018-06-12 11:31 CDT | Updated: | 2019-04-01 13:06 CDT |
Sites: | UW-Milwaukee Help Desk | ||
Feedback: | 249CommentSuggest a new document |
During Summer 2020, OIT will disable basic authentication to Office 365. Access to Office 365 will require modern authentication which is capable of two-factor authentication.
What does this mean to you?
Dual Authentication Office 365
If you answer yes, to any of these questions, you’ll be affected by this change:
- Are you using Thunderbird or Outlook 2013/2010/2007 to read your email?
- Are you using any other IMAP or POP client to check email?
- Did you set up mail on your phone several years ago?
- Are you forwarding your email to your personal address and replying to or sending emails using the Office 365 SMTP servers?
OIT will disable basic authentication including IMAP, POP, ActiveSync, and several other “basic” authentication protocols to better secure access to email. To learn more about the “why”, check out that section below.
What clients support two-factor authentication and modern auth?
Office 365 Outlook Sign In Email
These email clients support two-factor authentication with Office 365.
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- Windows: Outlook 2019/2016, Mail app on Windows 10
- Mac: Outlook 2019/2016 for Mac
- Web: Outlook on the Web: office365.utk.edu
- Linux: Evolution with Evolution-ews version v3.27.91 or later
- Mobile Device: Outlook App for iOS and Android
Office 365 Login
Why is OIT making this change?
OIT is making this change to make email more secure. Basic authentication doesn’t require two-factor authentication which leaves the user and the university vulnerable. Because of that, it gives hackers an easy way to exploit an account once they have your password. Remember, two-factor authentication doesn’t prevent your password from being compromised; it only requires another piece of information for authentication to better secure access to resources.
Who is affected and when will this change take effect?